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Withdrawals

Last updated: May 28, 2026

Learn how to withdraw your funds from Axal to a bank account or crypto wallet

How it WorksWalletWithdrawalBankCrypto

This page explains how to move funds out of Axal. You can withdraw directly to a linked bank account or to an external crypto wallet. Multi-factor authentication (MFA) is required to complete any withdrawal.

Withdraw to Bank Account

Section titled “Withdraw to Bank Account”
  1. Select the account you would like to withdraw from.
Select account to withdraw from
  1. Enter the amount you would like to withdraw from your idle balance.
Enter withdrawal amount Enter withdrawal amount confirmation
  1. Review the transaction details before confirming.
Review transaction Review transaction details
  1. Enter your MFA code to confirm the withdrawal.
MFA authentication prompt Enter MFA code MFA confirmation

Withdraw to Crypto Wallet

Section titled “Withdraw to Crypto Wallet”
  1. Select the blockchain network you want to withdraw to.
Select network
  1. Enter your wallet address or scan the QR code.
Enter wallet address or scan QR code
  1. Enter the amount you would like to withdraw.
Enter withdrawal amount Enter withdrawal amount confirmation
  1. Review the transaction details before confirming.
Review transaction Review transaction details
  1. Enter your MFA code to confirm the withdrawal.
MFA authentication prompt Enter MFA code MFA confirmation

Troubleshooting

Section titled “Troubleshooting”
  • Withdrawal not showing? Allow up to 3–5 business days for bank transfers to settle.
  • Wrong network? Contact support at hello@getaxal.com with the transaction hash so the team can advise on recovery options.
  • Note: Axal sponsors all gas costs for transactions within the Axal app, not external wallet transactions.